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Contact us

luo521mei@gmail.com

whataAPP:+1(341)2464656

Instagram:luomei521

Price Adjustment Notice

Due to the continuous rise in international silver prices and increasing manual craftsmanship costs,

 M-Silver Studio will implement a new pricing system effective immediately.

Prices for all products will be adjusted upward gradually.

Shipping Policy

For domestic orders in the United States, those in stock will be dispatched from San Francisco, California, and those without stock will be dispatched from China. For goods shipped from China to countries other than the United States, customized products

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the U.S., you can choose between Standard Delivery and Express Delivery.

STANDARD DELIVERY:10-15 business days

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:7-15 business days

During peak seasons and promotional sales, delivery might take a little longer.

 

For domestic orders in the United States, those in stock will be dispatched from San Francisco, California, and those without stock will be dispatched from China. For goods shipped from China to countries other than the United States, customized products will be dispatched within 1-2 weeks and regular products within 1-3 days. The Courier services for shipment are DHL,FEDEX,UPS and USPS.

 

 

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

 

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

 

Customs Duties & Taxes Notice:

Please be aware that import duties, taxes, and customs clearance fees (if any) are the responsibility of the buyer. These charges are not included in the product price or shipping cost.

Customs clearance is handled by the local authorities, and we as the seller have no control over the process or delays caused by customs.

If the package is held, abandoned, or destroyed by customs due to the buyer's failure to pay duties or complete clearance in a timely manner, no refund or reshipment will be provided.

By placing an order, you agree to these terms. If you have any questions about potential customs charges, please contact customer service before placing your order.